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Most frequently asked questions

What is zrzutka.pl and how does it work?
What is zrzutka.pl and how does it work?

Who can organise a drop-off?
Who can organise a drop-off?

For what purpose can a drop-off be organised?
For what purpose can a drop-off be organised?

Verification of organiser profile

General

What is zrzutka.pl and how does it work?
What is zrzutka.pl and how does it work?

Who can organise a drop-off?
Who can organise a drop-off?

For what purpose can a drop-off be organised?
For what purpose can a drop-off be organised?

Setting up the drop

How to set up a drop box?
How to set up a drop box?

What title to give the drop?
What title to give the drop?

How to create a good description of the drop? What information should it contain?
How to create a good description of the drop? What information should it contain?

Do you need to send your story to you by email?
Do you need to send your story to you by email?

Which photo should I choose as the cover for my throwback?
Which photo should I choose as the cover for my throwback?

Consents and powers of attorney
Consents and powers of attorney

Edit drop

How to edit the drop?
How to edit the drop?

Can the description be placed on the site itself and free of charge?
Can the description be placed on the site itself and free of charge?

How do I add a photo to the drop box?
How do I add a photo to the drop box?

How do I edit the donation settings on my dropbox?
How do I edit the donation settings on my dropbox?

How to increase the amount of the drop?
How to increase the amount of the drop?

How do you add a location to your drop box?
How do you add a location to your drop box?

Verification of the organisation's profile

Drop-off management

Where can I find the account number for the drop?
Where can I find the account number for the drop?

Can you provide your own bank account number?
Can you provide your own bank account number?

Where can I find the ID number of the drop?
Where can I find the ID number of the drop?

How do I add news to the drop box?
How do I add news to the drop box?

How do I manage the comments on my dropbox?
How do I manage the comments on my dropbox?

Where can I find details of people who have contributed to my drop box?
Where can I find details of people who have contributed to my drop box?

Contributor details (even for anonymous and unregistered donors) can be viewed by generating a contribution summary ("My Drops" -> "...More" -> "Finances" -> "Download as XLS").

The donation summary contains a complete list of donors to a given droplet, together with the donor's details, the donation amounts, the payment method, the email address given at the time of donation and other data (if available).


Additional features

How to thank contributors for their support?
How to thank contributors for their support?

Advanced dropdown features - where to find them?
Advanced dropdown features - where to find them?

How do you create a customised address for a droplet (known as a tracking link) that measures your impact on its promotion?
How do you create a customised address for a droplet (known as a tracking link) that measures your impact on its promotion?

Dropboxes - how does it work?
Dropboxes - how does it work?

How do I download the generated poster for the drop?
How do I download the generated poster for the drop?

How do I generate a widget?
How do I generate a widget?

Scan and deposit - QR codes for every drop?
Scan and deposit - QR codes for every drop?

Verification of the drop

Completion of the drop

Can I change the end date of the drop? Can I do this even after it has ended?
Can I change the end date of the drop? Can I do this even after it has ended?

How do you reinstate your drop?
How do you reinstate your drop?

How do I disable or delete my drop box?
How do I disable or delete my drop box?

Can I stop the collection once I have raised the necessary amount?
Can I stop the collection once I have raised the necessary amount?

For the organisers

Withdrawal of funds

For supporters

Other

Other

Other

Other

Other

Other

Other

Tax deduction

How do I download a summary of my donations to Zrzutka.pl (e.g. for my PIT return)?
How do I download a summary of my donations to Zrzutka.pl (e.g. for my PIT return)?
If you donated to organisations engaged in socially useful activities, you can take advantage of the relief and pay less tax. In order to account for the donation you made in your tax return, all you need is an acknowledgment of the donation. Enter your email address and we will send you a summary of your past donations. Learn more
Generate your annual statement of donations

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