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Most frequently asked questions

What is zrzutka.pl and how does it work?
What is zrzutka.pl and how does it work?

Who can organise a drop-off?
Who can organise a drop-off?

For what purpose can a drop-off be organised?
For what purpose can a drop-off be organised?

Verification of organiser profile

General

What is zrzutka.pl and how does it work?
What is zrzutka.pl and how does it work?

Who can organise a drop-off?
Who can organise a drop-off?

For what purpose can a drop-off be organised?
For what purpose can a drop-off be organised?

Setting up the drop

How to set up a drop box?
How to set up a drop box?

What title to give the drop?
What title to give the drop?

How to create a good description of the drop? What information should it contain?
How to create a good description of the drop? What information should it contain?

Do you need to send your story to you by email?
Do you need to send your story to you by email?

Which photo should I choose as the cover for my throwback?
Which photo should I choose as the cover for my throwback?

Setting up a dropbox and making your dreams come true is always a great idea! But to collect effectively, you need to get into the mindset of people browsing social media. The most common channels for promoting airdrops are Facebook, Instagram, X or TikTok. These are platforms that make effective use of videos and photos to attract attention, thus replacing an elaborate description with multimedia and short headlines. So when creating your droplet, think - what would grab your attention? Does your screenshot encourage people to click? In the following paragraphs, we will try to expand on this thought and inspire you to create content that gets clicks!

The main rule of social networks is brutally simple: first we see the picture, then we glance at the headline, at the very end we read the text. The graphic acts as bait - if someone is to catch the hook and click the dropdown, they must be encouraged to do so. By leaving the droplet without a photo, you doom yourself to failure!

To take a good photo, all you need is your mobile phone, a little imagination and the tips in our photography guide. We won't repeat them here, but we will add some useful information.

When you share a link to a throwback on social media, social media users will see a preview of the throwback, including a photo and title. Check out how the dropshot posts look on our Facebook and X-e - yours will be very similar. Note that the most visible element is the main photo of the screenshot. Therefore, it needs to display correctly, be well cropped and eye-catching. If your photo is dark, blurry, and the silhouette of the model (for example, the beneficiary) is cropped or barely visible - no one will click on the link and know your story!

Good tip: Once you've added your photo to the dropbox, share it on your Facebook wall and see what the preview looks like. If the photo is cropped incorrectly - crop it again! The work you put in now to improve the look of your dropbox will pay off in future contributions!

The cover of your droplet doesn't have to be a photo - you can also use a video. You can only include the video in your droplet's gallery via an external link - it's not possible to upload it directly to zrzutka.co.uk. To place a video in your droplet's gallery, upload it to any external portal (e.g. Youtube) and use the "Add link with video" option.

Remember that in this case, the thumbnail of the video will be displayed in the dropshot directory and on social media, without the play sign! Youtube allows you to upload your own thumbnail or use a random frame from the video for this purpose.

Good tip: Just because zrzutka.co.uk doesn't display a play button in the video preview doesn't mean you can't put it on your thumbnail. Place the appropriate symbol on your thumbnail using any graphics editor and check the effects!


Consents and powers of attorney
Consents and powers of attorney

Edit drop

How to edit the drop?
How to edit the drop?

Can the description be placed on the site itself and free of charge?
Can the description be placed on the site itself and free of charge?

How do I add a photo to the drop box?
How do I add a photo to the drop box?

How do I edit the donation settings on my dropbox?
How do I edit the donation settings on my dropbox?

How to increase the amount of the drop?
How to increase the amount of the drop?

How do you add a location to your drop box?
How do you add a location to your drop box?

Verification of the organisation's profile

Drop-off management

Where can I find the account number for the drop?
Where can I find the account number for the drop?

Can you provide your own bank account number?
Can you provide your own bank account number?

Where can I find the ID number of the drop?
Where can I find the ID number of the drop?

How do I add news to the drop box?
How do I add news to the drop box?

How do I manage the comments on my dropbox?
How do I manage the comments on my dropbox?

Where can I find details of people who have contributed to my drop box?
Where can I find details of people who have contributed to my drop box?

Additional features

How to thank contributors for their support?
How to thank contributors for their support?

Advanced dropdown features - where to find them?
Advanced dropdown features - where to find them?

How do you create a customised address for a droplet (known as a tracking link) that measures your impact on its promotion?
How do you create a customised address for a droplet (known as a tracking link) that measures your impact on its promotion?

Dropboxes - how does it work?
Dropboxes - how does it work?

How do I download the generated poster for the drop?
How do I download the generated poster for the drop?

How do I generate a widget?
How do I generate a widget?

Scan and deposit - QR codes for every drop?
Scan and deposit - QR codes for every drop?

Verification of the drop

Completion of the drop

Can I change the end date of the drop? Can I do this even after it has ended?
Can I change the end date of the drop? Can I do this even after it has ended?

How do you reinstate your drop?
How do you reinstate your drop?

How do I disable or delete my drop box?
How do I disable or delete my drop box?

Can I stop the collection once I have raised the necessary amount?
Can I stop the collection once I have raised the necessary amount?

For the organisers

Withdrawal of funds

For supporters

Other

Other

Other

Other

Other

Other

Other

Tax deduction

How do I download a summary of my donations to Zrzutka.pl (e.g. for my PIT return)?
How do I download a summary of my donations to Zrzutka.pl (e.g. for my PIT return)?
If you donated to organisations engaged in socially useful activities, you can take advantage of the relief and pay less tax. In order to account for the donation you made in your tax return, all you need is an acknowledgment of the donation. Enter your email address and we will send you a summary of your past donations. Learn more
Generate your annual statement of donations

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